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TwoStepHandWash™ Facility Compliance Assessment

Pre-Contact Hand Hygiene Station Placement Guide

Originator: Bernadette Watts Burroughs, RN
Standard: Two-Directional Hand Hygiene Protocol
Purpose: To assess and certify that hand hygiene stations are positioned at all Pre-Contact Entry Points within a facility, interrupting pathogen transfer before first personal contact occurs.


The TwoStepHandWash™ Standard:
A compliant facility places hand hygiene access before a person makes contact with their body, food, or personal environment — not only after.


HOW TO USE THIS CHECKLIST

Walk the facility section by section. For each station location, assess:

  • Present — Station exists and is stocked
  • Absent — No station; placement required for compliance
  • Needs Relocation — Station exists but is positioned post-contact rather than pre-contact
  • Notes — Condition, visibility, signage, accessibility

Score each section. A facility achieves TwoStepHandWash™ Certified status when all Required stations are Present and compliant.



SECTION 1: RESTROOMS

All restroom assessments apply universally across every facility type.

Standard: Pre-Contact Station Required OUTSIDE every restroom entrance.

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside restroom entrance — public/guest
Outside restroom entrance — employee/staff
Outside family/companion restroom
Outside gender-neutral restroom
Inside restroom (post-wash) — at exitRecommended

Rationale: Hands carry transient pathogens from all prior public surfaces. The pre-contact station intercepts contamination before the individual touches clothing, waistband, undergarments, or tissue inside the restroom.

Section 1 Score: _____ / _____ Required Stations Present



SECTION 2: FOOD SERVICE FACILITIES

2A — Fast Food Restaurants

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At entrance/front door — customer entry
At counter/ordering area — customer-facing
At self-service drink station
At condiment/toppings station
At tray pickup/food handoff area
At each dining room entry pointRecommended
At children's play area entrance✅ (if applicable)
At drive-through window (customer-facing)Recommended
In employee prep/kitchen transition area

Section 2A Score: _____ / _____ Required Stations Present


2B — Full-Service / Sit-Down Restaurants

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At restaurant entrance/host stand
At bar entry point
At wait station (server access area)
At kitchen entry/exit (staff transition)
At outdoor/patio dining entrance✅ (if applicable)
At private dining/event room entry✅ (if applicable)

Section 2B Score: _____ / _____ Required Stations Present


2C — Buffet / Self-Service / Food Bar

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At buffet line entrance — BEFORE first serving station
At second/additional buffet line entrance✅ (if applicable)
At dessert station entrance
At beverage/drink station
At carving/action station
At salad bar entrance
At restaurant/hall entrance

Critical Note: Buffet lines represent the highest-risk self-service food environment. The Pre-Contact station must be positioned before the first food item, not mid-line or at exit. Serving utensils touched by contaminated hands transfer pathogens to all subsequent guests.

Section 2C Score: _____ / _____ Required Stations Present


2D — Cafeteria (Workplace / School / Hospital)

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At cafeteria entrance — before tray pickup
At each serving line entrance
At self-serve beverage station
At vending machine alcoveRecommended
At cashier/checkout areaRecommended
At dining area entry (if separate from serving area)

Section 2D Score: _____ / _____ Required Stations Present



SECTION 3: HEALTHCARE FACILITIES

3A — Hospital (General)

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At main public entrance
At each elevator bank — lobby level
At each elevator bank — upper floors
At waiting room entry — all departments
At patient room entry (in-room or hallway)
At nurses' station
At medication preparation area
At cafeteria/food service (per Section 2D)
At gift shop entryRecommended
At chapel/meditation room entryRecommended
At visitor check-in/security desk
At ICU/CCU entry
At surgical suite corridor entry
At labor & delivery unit entry
At pediatric unit entry
At oncology unit entry

Section 3A Score: _____ / _____ Required Stations Present


3B — Long-Term Care / Skilled Nursing Facility

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At facility main entrance
At each residential wing entrance
At each resident room entry
At dining room entrance
At activity/recreation room entry
At therapy/rehabilitation room entry
At nurses' station
At medication room entry
At family/visitor lounge entry
At outdoor/garden area transition pointRecommended

Section 3B Score: _____ / _____ Required Stations Present


3C — Outpatient Clinic / Doctor's Office

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At office entrance/front door
At check-in/reception desk
At waiting room entry
At each exam room entry
At lab/blood draw area entry
At checkout/scheduling deskRecommended

Section 3C Score: _____ / _____ Required Stations Present



SECTION 4: SCHOOLS & CHILDCARE

4A — K–12 Schools

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At main school entrance
At each classroom entry
At cafeteria entrance — before tray pickup
At library entryRecommended
At gymnasium entry
At art/science lab entry
At nurse's office entry
At computer lab entry
At playground/outdoor re-entry point
At front office/admin entryRecommended

Section 4A Score: _____ / _____ Required Stations Present


4B — Childcare / Daycare Centers

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At facility entrance
At each classroom/group room entry
At diaper changing area
At feeding/mealtime area entry
At outdoor play area re-entry
At infant room entry
At drop-off/pick-up transition area

Section 4B Score: _____ / _____ Required Stations Present



SECTION 5: RETAIL & HIGH-TRAFFIC PUBLIC SPACES

5A — Grocery Stores & Supermarkets

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At store entrance
At cart/basket pickup area
At deli/meat counter
At salad bar / hot bar entry
At bakery/prepared foods section
At self-checkoutRecommended
At customer service deskRecommended
At pharmacy counter

Section 5A Score: _____ / _____ Required Stations Present


5B — Shopping Malls & Retail Centers

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At each mall entrance
At food court entrance
At individual food court vendor stations
At children's play area entrance
At customer service/information deskRecommended
At elevator banksRecommended

Section 5B Score: _____ / _____ Required Stations Present


5C — Transportation Hubs (Airports, Bus Stations, Train Stations)

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At terminal/concourse entrance
At gate waiting areas
At boarding entry point
At baggage claim area
At food/retail concession entry
At ticketing/check-in counter
At security checkpoint entry

Section 5C Score: _____ / _____ Required Stations Present



SECTION 6: ENTERTAINMENT & GATHERING VENUES

6A — Movie Theaters

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At main entrance
At concession stand — before ordering
At each auditorium entrance
At arcade/game area entry (if applicable)

Section 6A Score: _____ / _____ Required Stations Present


6B — Houses of Worship

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At main sanctuary entrance
At fellowship hall/social gathering entry
At food service/potluck area entry
At nursery/childcare room entry
At greeting/handshaking zoneRecommended

Section 6B Score: _____ / _____ Required Stations Present


6C — Gyms & Fitness Centers

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom/locker room (per Section 1)
At facility entrance
At equipment floor entry
At free weight area
At each group fitness room entry
At pool/aquatic area entry✅ (if applicable)
At child watch/daycare area entry✅ (if applicable)
At water fountain areaRecommended

Section 6C Score: _____ / _____ Required Stations Present



SECTION 7: WORKPLACE ENVIRONMENTS

7A — General Office / Professional Environment

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At building main entrance
At reception/lobby area
At break room / kitchen entry
At conference room entryRecommended
At shared printer/copier stationRecommended
At elevator banksRecommended

Section 7A Score: _____ / _____ Required Stations Present


7B — Entertainment Industry / Production Sets

(TwoStepHandWash™ Protocol — Film & Television Implementation)

LocationRequiredPresentAbsentNeeds RelocationNotes
Outside each restroom (per Section 1)
At production base camp entrance
At makeup/hair department entry
At wardrobe department entry
At craft services/catering entry
At set entry/stage door
At talent holding area entry
At production office entry
At prop/equipment handling areaRecommended

Section 7B Score: _____ / _____ Required Stations Present



FACILITY COMPLIANCE SUMMARY SCORECARD

Facility Name: _________________________________
Facility Type: _________________________________
Address: _________________________________
Assessment Date: _________________________________
Assessed By: _________________________________

SectionRequired StationsPresentAbsentScore
1 — Restrooms
2 — Food Service
3 — Healthcare
4 — Schools / Childcare
5 — Retail / Public Spaces
6 — Entertainment / Gathering
7 — Workplace
TOTAL

Compliance Status

ScoreStatus
100% Required Stations Present & StockedTwoStepHandWash™ Certified
80–99%⚠️ Conditional — Corrective Action Required
Below 80%Non-Compliant — Assessment Required Before Certification

Assessor Recommendations






Station Specification Standards

For a station to count as compliant, it must meet all of the following:

  • Positioned before the point of contact (not mid-path or post-contact)
  • Stocked and operational at time of assessment
  • Accessible — not blocked by furniture, signage, or traffic flow
  • Clearly visible from the approach path
  • Signage present indicating Pre-Contact hygiene purpose
  • ADA accessible (mounted at compliant height where required)

TwoStepHandWash™ is a two-directional hand hygiene protocol originated by Bernadette Watts Burroughs, RN.
"Protection must begin before harm has a chance to occur."
For certification inquiries: TwoStepHandWash.com

Content is user-generated and unverified.
    Hand Hygiene Compliance Checklist for Facilities | Claude